Brandon was here on August 27. He did a fantastic job of eliminating the fan noise in our range! He has a wonderful personality. He is also very knowledgeable. He even let my husband watch while he was performing the repair.
Wonderful experience w/ Paul from Mid-America Service Appliance Repair. Professional, timely, knowledgeable, and PLEASANT! Thanks, Mid-America and Paul.
Our 20 yr-old Frigidaire stand-up freezer stopped working and in these Covid times, it is impossible to find either a new or used freezer. Our technician, Reggie R, diagnosed the problem as a loss of refrigerant, checked for leaks, and strangely enough found none. He was skeptical so he removed all the old refrigerant, added nitrogen to over pressurize the system and still found nothing. He said it was probably a non-repairable micro-leak in one of the walls of the system that just took 10 yrs to lose the r-143a. He refilled the system and even showed me how to add it in the future. Best service experience in recent memory. He could have told me the compressor was bad and I would have gladly paid the $600 fee. Total cost out the door…$89. Spectacular!!
Jesse E was professional and honest when he came to repair my oven. He determined that it was an electrical issue and was able to go above and beyond to fix it right then and save me another trip. Jesse E was awesome and I would recommend him to anyone.
From Springfield, Mo. 04-13-2020: Cody H was here last week to diagnose my washer problem. He ordered a part and said I would be notified when it came in. I was notified and today he came and put in the part.
He has a smile on his face and a very nice personality. He speaks volumes for your company.
He cleaned up everything and did not linger.
Ted Birman was very professional during the entire service call. I would rate him a 5 star review on each of the steps listed. I will call Mid America in the future.
They always let you know when they’re going to be there. They are also quick to respond to problems & courteous.
Guys were professional, friendly & quick, and the rates were reasonable. Would definitely call again!
Professional and prompt
My repair guy name was Lenny. He gave me a call when we was on his way and arrived early. Very professional and went through the steps to diagnosed the problem. From there he told me the next steps and it all happened like he said. This was a very good experience having someone like Lenny to do our repairs! Awesome job Lenny!!
Tom did a Great job
I will call you back if I have any
Happy Holidays 🎄
l was able to get an earlier appointment. l received a call the evening before and morning of. The serviceman had a great attitude. He shared some great tips of the usage
of the washer. He adjusted the hoses and fixed the water intake problem. l am thankful that your company was available when needed..
Chad was very professional & did an excellent job of replacing our range fan/motor. I especially appreciated that he brought a heavy plastic shield to protect our kitchen floor when pulling the range out and then vacuumed the debris behind the appliance. Thank you!
Chad was very helpful in his knowledge of not only fixing our appliances, but also passed on tips for us to get the most out of our appliances.
Very happy with this service- showed up on time, called before arrival, fixed the problems quickly
Justin was great
I have an extended warranty through Lowes on my dishwasher. The appointment was arranged through them. The follow up call and service through your company was excellent. Thank you.
Competent, clean, efficient – would recommend to anyone
Problem with washer accurately identified, parts ordered and installed shortly after!
Tom K. delivered courteous, professional service. Defective pump on my LG dishwasher
not covered by 10 year warranty, because, a complete Pump Assembly would more completely eliminate possible leak. $$$ but back to having a quiet running machine.
Great service in a timely manner.
On time. Repair done quickly.
Mid-America Service was very easy to work with. The scheduling was clear and well communicated. Our service technician, Lenny, was friendly and knowledgeable, and he took the time to explain what he was testing and what the results meant. My wife and I were very pleased with the service.
The repair man was very nice and efficient.
Mid America Service is very professional. The tech Mike called when he was on his way to give me an update on arrival time. Mike was EXCELLENT! He carefully checked our Thermador range and Mike is extremely knowledgeable. I learned a lot about the range from him. GREAT SERVICE!!! THANK YOU MIKE! 😊
Joe G was Great. Knew what the problem was with our ice maker and had the proper materials to make the repair when he arrived Was pleasant and never left a mess.
Cody was very respectful and when he could not fix my washer he called someone to confirm his thoughts as to what was wrong.
My problem with the ice maker on my fridge was fixed promptly. Service man said it was a known problem ant it only took a little bit for him to fix. Very nice.
Tom, the refrigerator technician, was very professional and didn’t seem to mind all my questions. My wife and I were prepare for an hour of replacement time but he had new parts in within 30 minutes. Some parts had to be ordered and were ready in about 3 days. He told us to turn off refrigerator and remove everything 12 hours ahead of time to avoid a $40 charge for him to “defrost” the system.
I’ve had Mid-America out to service several Bosch appliances over the past few years.
I’ve always had a positive experience – Techs are on time, respectful of my home and knowledgeable.
He was prompt, kind, knowledgeable and professional.
I gave 3 stars due to the getting the part issues. First it was to take 3 to 10 business days to get it. Why business days. mail and other items don’t stop for Sat. and Sundays, and then when the part did come, 7 regular days later, in it was another 2 days before they could get it put in. this was a refrigerator, and I was using a cooler and eating out or indulging in non perishables. I’m 71 and handicapped so getting ice was also a big deal for me. this should have been a high priority job, since not only was it a refrigerator but it was a NEW one. having said this the people on line and in person provided their best and that is all anyone can ask.
Very friendly. Did a great job.
Lenny R. Was out today 10/25 and was outstanding. Very professional, knowledgeable and courteous. We’ve had 3 repair companies out – and Lenny fixed everything they broke. Thank you!!!
The part took a while to get … first service guy that came to home was much friendlier than the second
Everything was done quickly and professionally.
Tech who came to our house could not have been more helpful or professional. He went above and beyond to solve a water leak that was causing problems and made sure all lines were secure before closing the ticket. Very impressed and highly recommend.
Prompt, courteous, professional service!! Our technician, Mike, was terrific. Most importantly, problem solved!!
Service was very good. Washer is working like new, service tech was very professional. Thanks Mid America service.
Quick and professional service! Thanks!
Joe G. did an excellent job. He was professional and courteous.
Joe G. did an excellent job. He was professional and courteous.
Service was excellent. Both technicians (Mike and Chad) that serviced our refrigerator were professional and courteous, showed up as scheduled, and resolved our problem. I highly recommend Mid America Service.
Knowledgeable, friendly and on time-hard combination to beat
Very professional company. Care about customers and they appliances
Arrived exactly when scheduled. Job was finally taken care of and completed to our satisfaction. This was an LG warranty issue that began on 09-04-19 and finally after different Service companies dealing with this issue, Chad was the final professional with hands on my machine. Very knowledgeable and professional. Chad was also very friendly and understanding of how we were feeling about the long drawn out status of dealing with warranties, and he made this final step very pleasant.
Very satisfied with results of Samsung ,working great, two gentlemen were very professional , Appreciate very much. Ice maker working fine.crushing ice.
Professional, easy to communicate with technician and honest.